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FAQ

Q: Are you factory or trade company ?

A: We are factory who are specialized in led modern home lighting with European style. with 10,000factory area and more than 100 staff.



Q: Where is your main market  ?

A: Our main market is Europea--50%,Middle East--40% and South America--10%



Q: How does your factory do regarding quality control?
A: " Quality is priority", The quality control process:Supplier Quality Management---Incoming Quality Control(100% checking for appreance parts)---In-process Quality Control 100%---Final Quality Control--Customer Satisfaction.



Q: What’s your MOQ ?

A: Usually Wall lamp:300pcs,pendant/ceiling lamp:100pcs,for the trial order,we can accept the qty less than our standard MOQ.



Q: How many years guarantee for your products ? 

A: 3 years guarantee.



Q: How long is your delivery time ?

A: For the old products:20-25 days,for the new products:30-35 days! 



Q: What is your payment term ?

A: T/T 30% deposit before production, 70% balance before shipment



Q: Can you accept OEM & ODM ?

A: We have 3 designers and 4 struture engineers , and we are capable to provide customers’ customized products.